|
| | | Workshop title : | | Moving into Management 1 | | | Workshop reference : | | 320 / V1.0 | | | Duration : | | 2 days Part 1 of 3 sessions | | | Language : | | English, French | | | Why, Who and What ? | | | Making the transition from individual contributor or project manager to people manager requires letting go of some things and acquiring different skills, time applications and values. The course is for all newly promoted supervisors, team leaders and people managers, and is the first of three sessions that introduce people management processes. | | | Module | | Key Development Areas | | | Moving from managing yourself to managing others | | Changes in skills, time applications and values Differences between roles of leaders and managers Personal changes | | | Management resources | | Individual profile of management resources (can also be 360°) Strengths and stresses of each resource Presonal preferences and implications | | | Manager as a coach | | Differences between the evaluator and the developer Requirements for being a coach | | | Coaching process, model and tools | | The coaching process The GROW model for performance coaching The SPACE goal setting tool | | | Theories of motivation | | Maslow, Herzberg and McGregor's theories of motivation Self-evaluation Support & Challenge exercise | | | Giving feedback | | Principles of giving feedback Difference between praise, appreciation and feedback Exploring strengths and learning reviews | | | Asking questions Listening skills | | Practise of coaching questions Exploring options and willingness to change Increasing your ability to listen | | | Can you coach this employee? | | Establishing criteria and boundaries for coaching direct reports | | | | | | | | | | | | | | | | | | | | | | |
| |
|